Introduction

The purpose of this Privacy Policy is to set out the manner and purposes for which we will obtain and process your personal information. By using this website, you are consenting to the collection and use of your personal information in the way we describe in this Policy.

 

Obtaining Your Personal Information

We may obtain personal information about you when you register to use this website, place an order with us for a product or service, or when you provide feedback about our products or services.

 

Processing Your Personal Information

We will use the personal information that you provide us with to process your order for our products or services and to ensure that any goods ordered are delivered to the address specified.

 

When you place an order with us we may, if necessary, contact you to confirm that we are fulfilling the order in accordance with your instructions and according to our own high standards. We may also contact you to provide or obtain any other pertinent information concerning your order.

 

When you enquire or provide feedback about our products and services we will use the contact details that you have provided to respond to you.

 

Any feedback that you provide will help us to understand how our products and services are perceived by our customers and which of our products and services are of most interest. We may use such information to tailor our service offerings to suit your needs and improve our product and service offerings for the benefit of our customers generally.

In order to provide the product or service you require it is necessary for us to pass your contact details to our partner organisation The Stationary Office to enable the provision of the product or service that you have ordered.

 

Direct Marketing

We will use your personal information to keep you informed of products, services and events that we feel may be of interest to you or your business. We may also use your personal information to keep you informed of new and/or existing products that are similar to those which you have previously purchased. We will only pass your information to The Stationary Office who are involved in the marketing and provision of products and services advertised on our website.

 

You may at any time ask us to cease or not commence sending you direct marketing material by contacting us by email to tsrsupport@camdenconsultancyservice.co.uk


Upon receipt of notification that you do not wish to receive marketing material from us, we will action your request within a reasonable time period.

 

Data Protection & Information Security

We will not disclose or make your personal information available to a third party (otherwise than where indicated within this Privacy Policy) without your consent.

 

We will at your request, provide you with a copy of any personal information that we are holding about you. We will charge an administration fee of £10 on each occasion that such a request is made and we will require you to prove that you are the person who is the subject of the information that we are holding before disclosing it to you.

We will also correct or delete any inaccurate information that we are holding about you that is brought to our attention.

 

Links to Other Websites

This website may contain links to other third party websites with whom we have a relationship. However, we are not responsible for these websites and their privacy practices. We therefore suggest that you read the privacy policy statements on any website that you visit from a link on this site, as their policies and procedures may differ from our own.

 

Contacting Us

Our aim is to ensure that we offer you the very best personal service; the kind of service you want and the products you need. Your views are important to us; it would therefore greatly assist us if you could let us know of any way that we can improve our service to you by contacting us at tsrsupport@camdenconsultancyservice.co.uk.